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GreenGeeks Hosting Review Hot

Editor review: Maybe the Best Green Joomla Hosting

 
Overall rating: 
 
 9.5
Price:
 
 9.0
Support:
 
 10.0
Features:
 
 10.0
Uptime:
 
 9.0
Reviewed by Steven Johnson
July 07, 2009
 
Last updated: July 08, 2009
Editor Rating: 9.5 User Rating: 9.0
GreenGeeks Plan Details
GreenGeeks User Reviews

Pros and Cons

Pros 300% Green Energy
US Based Support Staff
cPanel Hosting (great for Joomla)
1 Click Joomla Installs

Overview

The strongest selling point for GreenGeeks may be the excellent customer support. All support staff is are GreenGeek employees and are located in Chicago, Los Angeles and Toronto. GreenGeeks does not have use any overseas outsoured support. In addition to the knowledgeable english speaking technicians are the fast full featured servers and excellent uptime.

If you are looking for Green Hosting GreenGeeks is one of the best.

Complete Review

Sign Up and Account Creation
The sign up was very straight forward and easy to complete. We used a coupon "Joomla25" (should still be valid) to save $25 off the signup. The coupon was applied correctly but did not show in the checkout procedure. We contacted Green Geeks about this and I think they will be updating the checkout procedure.

The whole checkout process and account creation took us less than 15 minutes. And was very smooth

Support
Green Geeks customer support has been excellent so far. We asked a few technical questions and had quick correct answers in a timely manner. GreenGeeks offers Phone, Chat and email support. Phone and chat support is 7 days a week 8AM to 9PM EST. Email support is 24X7X365.

One one occasion we asked a fairly technical follow up question and their support did a good job directing us in the correct direction.

Joomla
The servers are cPanel so Joomla runs very well and no permission issues that you may find with other hosting control panels. Green Geeks also offers fantastico for one click Joomla installs.

GreenGeeks has a good knowledgebase and they are adding more Joomla resources. In speaking with Trey Gardner the owner of GreenGeeks we learned that creating an extensive Joomla Knowledgebase is a top priority.

Servers
GreenGeeks used energy efficient (helps the earth) Quad Core Xeon processors, the disks are configured in a RAID-10 Storage arrays for data redundacy and fast website load times.

Summary
At 300% Carbon Neutral, GreenGeeks is one of the most environmentally friendly hosting companies. Their customer support staff is are all english speaking and located in one of 3 locations in North America. (Chicago, Los Angeles or Toronto) The servers are fast and reliable with excellent uptime. We have been happy with the service we receive from GreenGeeks and will continue to host with them.
5 of 5 people found this review helpful.
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GreenGeeks Hosting Plan Details


Visit: http://www.greengeeks.com

About GreenGeeks

GreenGeeks is the world's #1 green energy web hosting provider. They replace with wind energy 3 times the energy used by their servers, making them a 300% green web hosting company. They are respected for their commitment to the environment and their customers. It's very hard to find anything negative about what they doing and the service that they are offering.

GreenGeeks Plans

GreenGeeks currently offers a one-plan-fits-all hosting service that starts at $6.95 per month. You'll get a fully loaded account that comes with a free domain for life, free web site builder, green tags for your web site along with unlimited disk space, transfer, e-mail accounts and databases. The service comes fully featured with technologies such as PHP, MySQL, Perl, CGI, Python and more.

GreenGeeks Joomla and Technical Specs

GreenGeeks offers a 1-click Joomla installation through its auto-installer Fantastico. The infrastructure is there to fully support Joomla along with custom modifications to the .htaccess and php.ini that will allow customers to use the SEF URL Joomla component and modify PHP max upload, memory limits, etc. The servers run on energy efficient Intel XEON processors that features a super fast RAID-10 storage deployment.

GreenGeeks Customer Support

GreenGeeks is known for their superb dedication to customer service. They will go above and beyond to help customers with their issues, providing timely responses 24/7 through e-mail helpdesk, live chat and telephone. They also have jam packed knowledgebase with common issues for those who enjoy self-help articles.

GreenGeeks User Reviews

Average user rating from: 1 user(s)

Overall rating: 
 
 9.0
Price:
 
 10.0   (1)
Support:
 
 8.0   (1)
Features:
 
 9.0   (1)
Uptime:
 
 9.0   (1)
 
Ratings (the higher the better)
Price*
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Pros and Cons
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I like Greengeeks

Overall rating: 
 
 9.0
Price:
 
 10.0
Support:
 
 8.0
Features:
 
 9.0
Uptime:
 
 9.0
Reviewed by Dave
October 22, 2009
Comments (0)
Report this review
 

Pros and Cons

Pros Price, decent support
Cons My emails seem to end up in spam folder more

The thing that won me over with GG is their corporate branding.. i liked their philosophy. I also looked on the net and couldn't find any negative statements. I haven't regretted moving my sites to them and they've been ok. I did have a problem once which kept being bounced from staff to staff and they even attempted it wasn't a problem on their side. However, they did find the problem and fix it eventually. My emails to other folks seems to end up in their junk mail folders quite a lot as well.

All in all, i'm happy with them and satisfied with my hosting for now.

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Visit: http://www.greengeeks.com To Learn More.
 
 
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